Shipping policy

Shipping Policy

Last Updated: 08-07-2026

Thank you for shopping with Givéra 🌿

We are committed to delivering your Rosemary Mint Oil safely and efficiently, so you can begin your hair care journey with confidence.

Please review our shipping information below.

1. Order Processing Time

All orders are carefully processed and prepared before shipment.

Processing Time:
1–3 business days after your order is confirmed.

Orders are processed Monday–Friday (excluding weekends and public holidays).

During high-demand periods, promotions, or holidays, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with your tracking details (where available).

2. Shipping Locations

We proudly ship to customers in:

🇬🇧 United Kingdom
🇺🇸 United States
🇨🇦 Canada
🇪🇺 Europe
🇦🇺 Australia
🇳🇿 New Zealand
🇦🇪 UAE
🌍 Selected international locations

Available shipping options will appear during checkout.

3. Estimated Delivery Times

Estimated delivery times after processing:

United Kingdom

5–10 business days

United States

7–15 business days

Canada

7–15 business days

Europe

7–15 business days

Australia & New Zealand

8–18 business days

International Orders

10–20 business days

Please note: Delivery times are estimates and may vary due to courier delays, customs checks, holidays, or circumstances outside our control.

4. Shipping Fees

Shipping costs are calculated and displayed at checkout.

From time to time, Givéra may offer:

✨ Free Shipping Promotions
✨ Bundle Shipping Offers
✨ Limited-Time Discounts

Promotional shipping offers may change without notice.

5. Order Tracking

Once your order has shipped, you will receive tracking information by email (if tracking is available).

Please allow 24–72 hours for tracking updates to appear after receiving your tracking number.

6. Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase.

Givéra is not responsible for orders delayed or lost due to incorrect information provided at checkout.

If you notice an error in your address, contact us immediately:

📧contactus@giverastore.com

We will do our best to update your information before shipment.

7. Lost Or Delayed Packages

If your order has not arrived within the estimated timeframe, please contact our support team.

We will help investigate the issue with the shipping provider.

Delivery delays may occur due to:

  • Weather conditions
  • Customs processing
  • Carrier delays
  • Peak seasons
  • Incorrect addresses

8. Customs, Duties & Taxes

International customers may be responsible for any customs fees, duties, or taxes required by their country.

These charges are determined by local authorities and are not controlled by Givéra.

9. Damaged Items During Shipping

Your order is carefully packaged before leaving our facility.

If your item arrives damaged:

Please contact us within 7 days of delivery with:

  • Order number
  • Photos of damaged product/package
  • Description of the issue

Our team will review and assist you.

10. Contact Us

For shipping questions or order support, contact:

Givéra Customer Support

📧 Email: contactus@giverastore.com
🌐 Website: https.giverastore.com

Givéra 🌿